Turnaround Time

(Number of days till product ships)
BUSINESS CARDS, POSTCARDS, RACKCARDS, BOOKMARKS:
2-7 business days after approval.
2,500 quantity 4-8 business days after approval.
additional 4 business days for No UV on the back
3 weeks for Spot UV.

FLYERS, BROCHURES [100 lb Gloss Book]:
5-8 business days after approval.

FLYERS, BROCHURES [100 lb Gloss Cover]:
7-15 business days after approval.

DOOR HANGER, MINI MENU [100 lb Gloss Book]:
5-10 business days after approval.

DOOR HANGER [100 lb Gloss Cover]:
7-15 business days after approval.

ROLODEX, TENT BUSINESS CARDS:
5-10 business days after approval.

CATALOGS, BOOKLETS SELF COVER [100 lb Gloss Book]:
5-10 business days after approval.

PRESENTATION FOLDER:
5-10 business days after approval.

POSTERS:
3-7 business days after approval.

LETTERHEAD AND ENVELOPE.
8-15 business days after approval.

CD, DVD PACKAGES:
5-10 business days after approval.

STICKERS:
10-15 business days after approval.

CUSTOM DESIGN - [business card, postcard, flyer, brochure, banner, invitation]:
2-4 business days.

LOGO DESIGN:
2-4 business days.

CUSTOM DESIGN - [catalog, presentation folder, CD/DVD, etc.]:
3-7 business days.

We would like to inform you that during the holiday season we will be extending our turnaround time by an additional 2 business days due to our high volume. We will not be able to accept any rush orders or make any deadlines. Thank you for your cooperation.

Shipping Policy

ORDER SHIPPING AND DELIVERY Outlook Desings will always act to make sure that any production difficulties do not delay delivery schedules. In no case shall Outlook Designs be liable for any consequential or damages resulting from any delay in shipment or delivery. All Outlook Designs customers agree not to hold Outlook Designs liable for delays in shipments caused by weather conditions, shipping company delays, international customs issues or any other circumstances beyond Outlook Designs's direct control. Outlook Designs shipment and delivery dates are calculated based upon estimates provided by our suppliers. Outlook Designs will always act to make sure that delivery schedules are met. However, unexpected equipment failure, malfunction and or technical problems may delay the printing process. In case of delay caused by technical difficulty, rush charges/fees will be refunded or waived where applicable. However, technical difficulty will not be the grounds for order cancellation. Shipping rates for high quantity products depend on the customers access to a shipping dock and forklift, otherwise additional charges may apply. SHIPPING ERRORS & LOST PACKAGES Lost or damaged claims can only be filed for shipments over $50.00 in value and can only be done after 30 days from package shipment. Outlook Designs is not responsible for 3rd party shipping errors, omissions or damaged shipments. CUSTOMER SUPPLIED INCORRECT ADDRESS When a package is not delivered due to an error made by the customer in submitting the proper shipping address, Outlook Designs will reship the package with corrected address and charge an additional shipping fee for the shipment. MAILING SERVICES Multiple mailing can be held inhouse for no more then 2 months. CREDIT CARD CHARGES Order exceeding $200 or greater may require an authorization form and copy of credit card and Driving license. We reserve the right to refuse service without disclosing a reason.